Shipping policy

Shipping Policy

At DCODE Perfumes, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

  • Orders are processed within 1–2 business days after successful payment.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping & Delivery Timeline

  • Standard Delivery: 3–7 business days

  • Delivery timelines may vary based on your location, courier partner, or unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, are calculated and displayed at checkout.

  • Any promotional free-shipping offers will be clearly mentioned on the website.

Delivery Coverage

  • We currently ship across India.

  • Remote or rural locations may require additional delivery time.

Order Tracking

  • Once your order is shipped, tracking details will be shared via SMS or email.

  • You can track your order using the link provided by our courier partner.

Delayed or Undelivered Orders

While we strive to deliver on time, DCODE Perfumes is not responsible for delays caused by:

  • Courier service issues

  • Incorrect or incomplete address provided by the customer

  • Natural disasters, strikes, or other unforeseen events

Damaged or Incorrect Deliveries

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at support@dcodeperfumes.in with your order number and clear images/videos.
Approved cases will be eligible for replacement or refund as per our policy.

Address & Delivery Responsibility

  • Please ensure your shipping address and contact details are accurate.

  • DCODE Perfumes is not responsible for failed deliveries due to incorrect information provided by the customer.

Contact Us

For any shipping-related queries, reach out to us at:
📧support@dcodeperfumes.in